Database Managed Service

Managed Services

24/7 Remote Database Management Services

Eagle Datagistics’ OnTrack™ Database Managed Services are designed to take the expense and confusion out of managing your data. Our OnTrack™ team of experienced database administrators are available round the clock, completing the maintenance, monitoring, and hands on database administration necessary to keep your systems, and your business, running at full steam. When your database does encounter a problem, a DBA who understands your environment will be there immediately to solve your database problems.

Eagle Datagistics’ DBA team has expertise in a variety of databases including Oracle, MySQL, and SQL Server. Our remote managed services are cost effective and improve your database performance, availability and security.

Our OnTrack™ Database Managed Services include:

OnTrack™ Basic 8×5

Proactive monitoring of alerts and notifications

Database performance and availability analysis

Develop database backup and recovery strategy

Apply quarterly security patches

Manage data file and table space storage

Implement Eagle Eye™ software where applicable

Perform annual software license assessment

OnTrack™ Basic 24×7

OnTrack™ Basic Service with 24×7 access to critical support

OnTrack™ Complete 24×7

OnTrack™ Basic 24×7

Implement disaster recovery process utilizing our secure data center

Set up application replication and failover

Manage primary and failover databases in archive log mode

Perform scheduled DR tests to ensure proper functionality

Implement secure disaster recovery environment

Remote Mission Critical Database Monitoring & Support

Your database is a valuable driver to success for your business. Maintaining your data environment is critical but it can also be expensive, confusing, and time consuming. OnTrack™ offers more support, more expertise, and more performance, for less than the cost of adding staff or dealing with issues after they arise. Our database solutions have been providing the kind of preventative, proactive support that saves our customers money for more than 10 years.

“If we didn’t have Eagle to back up our data, we would have lost everything.  The team over at Eagle is absolutely amazing!”